Elite Event Hosting Service

Cancellation Policy

HOST & MC SERVICES AGREEMENT ACKAA Events LLC ("Company") & Client ("Client") 1. Deposit & Liquidated Damages: To secure the date, Client shall remit a non-refundable 20% deposit at booking. The parties agree actual damages from cancellation are difficult to estimate, and this deposit represents a fair pre-estimate of liquidated damages for administrative overhead and lost opportunities, not a penalty. No dates are reserved until the deposit clears. 2. Payment & Default: The remaining 80% balance must be paid in full 5 calendar days prior to the event. Failure to timely pay constitutes a material breach, authorizing Company to terminate services, cancel the booking, and retain all collected funds as liquidated damages. 3. Cancellation: Client must provide written cancellation notice via email 72 hours prior to the event start time. Cancellations under 72 hours forfeit all funds paid, and Client remains strictly liable for any outstanding balance. 4. Rescheduling: Date changes are subject to Company availability. If Company cannot accommodate a request due to calendar conflicts, the contract remains governed by the standard Cancellation terms in Section 3. 5. Performance Timeline: Client shall deliver a finalized event itinerary to Company 48 hours prior to the event. Company is not liable for logistical disruptions or missed cues resulting from unapproved, last-minute timeline changes introduced on-site by Client, venue, or vendors. 6. Technical & Equipment Liability: Client shall ensure the venue provides a professional, working AV system with a dedicated microphone for the MC. Outdoor events require a solid, overhead, waterproof shelter. Client assumes full financial liability for any theft, loss, or damage to Company gear caused by Client, guests, venue, or attendees. Full replacement costs must be paid within 14 days. 7. Force Majeure: Neither party is liable for performance failures caused by acts of God, severe weather, tropical storms, hurricanes, or government mandates. If a Force Majeure event occurs, parties will try to reschedule; if no alternate date is mutually agreed upon, Company shall refund all monies paid, releasing both parties from liability. 8. Governing Law & Venue: This Agreement is governed by Florida law. Disputes shall be brought exclusively in courts located in Broward County, Florida, and both parties consent to personal jurisdiction there.